Privacy Policy

Last Updated: 11/20/25

PumpkinPups Dog Training (“we,” “our,” or “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, create an account, make purchases, subscribe to our communications, or interact with us in any way.

By using our website at www.pumpkinpups.com, you agree to the terms in this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide directly to us, including:

• Name

• Email address

• Phone number

• Mailing address

• Information submitted through forms, membership accounts, or bookings

We also collect information automatically when you visit our website, such as:

• IP address

• Browser type and device information

• Pages visited and actions taken on our site

• Analytics data from tools such as Google Analytics and Squarespace Analytics

We do not knowingly collect information from children under 13. Our website and services are intended for adults.

2. Payment Information

Payments for services or memberships are processed securely through Squarespace’s payment processors (such as Stripe or PayPal).

We do not store or have access to full payment details, such as credit card numbers. All billing information is handled directly by the payment processor under their security and privacy policies.

3. How We Use Personal Information

We use the information collected to:

• Provide services, membership access, scheduling, and customer support

• Communicate with you and respond to inquiries

• Send marketing messages, newsletters, and service updates (with opt-out options)

• Improve our website and user experience

• Analyze site performance and advertising results

• Maintain business records

4. Marketing & Email Communications

If you provide your email address through a contact form, sign-up, account, or purchase, you may receive marketing or service-related emails from us.

We use Mailchimp to send emails.

Every email includes an unsubscribe link, and you may opt out at any time.

5. Cookies & Analytics

We use cookies and similar technologies to operate our website and analyze performance. This includes:

• Squarespace Analytics

• Google Analytics

• Google Ads tracking

These may collect anonymized or aggregated data about how users interact with our site.

We use marketing and analytics cookies, but we do not use third-party cookies to sell personal data, and we do not sell or rent any personal information.

You may control cookies through your browser settings.

6. Sharing & Disclosure of Information

We do not sell or share your personal information with outside companies for their marketing purposes.

We may share data only with vendors who support our operations, such as:

• Payment processors

• Website hosting and analytics platforms

• Email service providers

These service providers are authorized to use personal information only as necessary to deliver their services to us.

We may also disclose information if required to:

• Comply with laws, legal requests, or government inquiries

• Enforce our terms and protect our rights

• Prevent fraud or security issues

7. Data Security

We protect personal information using industry-standard safeguards, including:

• Secure HTTPS encryption for data transmission

• Internal access controls and limited access to data

• Payment data is stored and protected by the payment processor, not by us.

However, no internet-based service can guarantee 100% security, and you use the site at your own risk.

8. Data Retention

We keep customer and contact information indefinitely, unless:

• You request deletion, or

• We no longer need the data for business purposes

To request deletion, see Section 11 below.

9. Your Privacy Rights

Depending on your location, you may have rights under privacy laws such as:

• The California Consumer Privacy Act (CCPA)

• Similar U.S. state privacy laws

These may include the right to:

• Request a copy of personal information we hold

• Ask us to correct or delete your information

• Opt out of marketing communications

We respond to all privacy requests within a reasonable timeframe.

10. Children’s Privacy

Our website and services are intended for adults.

We do not knowingly collect personal information from children under 13.

If we learn that information was collected from a child under 13, we will delete it promptly. If you believe this has occurred, please contact us using the information below.

11. Contact Information

If you have questions about this Privacy Policy, want to update your information, or would like to request deletion, contact us at:

pumpkinpups@gmail.com

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the most recent version. Material changes will be posted on this page.